Take an ambiguous message and draft three replies: curious, appreciative, and boundary-setting. Replace assumptions with clarifying questions. Add friendly anchors like thanks, summary mirrors, and next steps. Read aloud to verify it sounds respectful, confident, and measurably easier to accept.
Write short notes using Situation, Behavior, Impact. Keep one idea per paragraph, and end with a specific request. Timebox drafting to five minutes. Revise for neutral tone and specific facts. Save versions to notice improvement in precision and calm.
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